Friday, August 1, 2014

Tisol Pet Nutrition & Supply Stores celebrating 40 years

August 12th marks the 40th anniversary for Tisol Pet Nutrition and Supply Stores.  Since 1974 Tisol has been serving the Vancouver area, having grown from their first location in Burnaby to nine locations throughout the Lower Mainland.  

Started back in 1974, Henry Kozub was a founding partner and eventually took over the operation which is now run in tandem with his wife Brenda and son Russ.    Our mission is to help pet owners give back the love their pets show them.” says Brenda.  “As it states in our mission, we recognize that people and their pets are the cornerstones of Tisol, we are committed to building positive, lasting, internal and external relationships, one person and one pet at a time.”

They have continued this philosophy with their work in the communities they serve by helping to raise money, fund programs and supply pet families in need.  Their largest project has been the  Pet Food Bank with the collection of over 170,000 pounds since its conception 3 ½ years ago.  Food and supplies are donated by customers, manufacturers, distributors and through special in store promotions.  Everything collected is distributed to registered pet charities that are under the umbrella of the Kensington Foundation for Animals in Crisis.  During the year they have a donation box for Kensington that generates substantial funds, which are used for spay/neuter, medical and other needs. “We have also participated with fund raisers for elementary schools and last year were able to contribute $12,000.00 to a breakfast program for Burnaby South Secondary School, which is very close to our original Burnaby store.”

As with most independent retailers, Tisol has kept an eye on the competition, and stayed the course, remaining focused on their business model. “We have always listened to our customers and provided them with what they are looking for; knowledge, selection, fair pricing and happy staff.”  With 70 employees, the longest having been with them 32 years, the Kozub’s know the value of taking care of their staff, who they call advisors.  Self-professed, “Pet Geeks”, they provide monthly training and encourage them to take courses outside of work for which the company covers the cost.  

When asked how they will be celebrating on the 9th, Brenda replied, “we are having a company-wide celebration. This will include rescues, suppliers, prizes and of course cupcakes/treats for both the 2-legged and 4-legged attendees. Then on Sunday the staff get to relax and have fun on our annual harbour boat cruise.”

Congratulations to Kozub’s and the entire team on their 40th anniversary. 


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